Chandler
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Quick reference

A one-page cheat sheet for everyday tasks. Each line says where to start, which permission you need, and links to the full steps.

Buttons that change something always show a confirmation page first. It says what will happen. Nothing changes until you confirm.

Getting around

I want to… Where to start Permission Full steps
Sign in Open Chandler, click Sign in Any Signing in
Get a permission Ask your manager to ask IT None yet Asking for access
See what a word means Help, then Glossary Any Glossary
Get help on the page I'm on Help for this page, at the top Any How Help works

Customers and licenses

I want to… Where to start Permission Full steps
Add a customer Customers → Add customer License admin Adding a customer
Find a customer Customers, then type part of the name Any Finding a customer
Give a customer a license Customer page → Issue license License admin Issuing a license
Extend a license or its updates License page → Renew License admin Renewing
Pause a license License page → Suspend License admin Suspending and resuming
Undo a pause License page → Resume License admin Suspending and resuming
End a license for good License page → Revoke License admin Revoking and replacing
See which licenses end soon Licenses → Expiring in 30 days Any Renewing

Secret codes and license files

I want to… Where to start Permission Full steps
Give an online install its secret code License page → Create credential License admin Creating a credential
Replace a lost or leaked code License page → Rotate License admin Rotating a credential
Send a license file to an offline install License page → Download license file License admin Sending a license file

Secret codes appear only once. Save them before you leave the page. Never send them by ordinary email or chat.

Releases

I want to… Where to start Permission Full steps
Make a checked release available Release page → Publish Release publisher Publishing
Take a release back Release page → Withdraw Release publisher Withdrawing
Send a release to an offline customer Release page → Download offline package License admin or release publisher Offline packages
Let a build system send releases Releases → Publisher tokens → Create publisher token Release publisher Creating a publisher token

Staff and the audit log

I want to… Where to start Permission Full steps
Sign someone out on every computer Staff → Sign out everywhere License admin Signing someone out everywhere
Turn someone's access off Staff → Disable License admin Disabling a person
See who changed something Audit log, then filter License admin Finding who did what
Get the audit log as a spreadsheet Audit log → Export to spreadsheet License admin Exporting the audit log

Good to know